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Sanchar Saathi Portal 2023: Empowering Mobile Subscribers with Security and Awareness

Sanchar Saathi Portal: In today’s digital age, mobile phones have become an essential part of our lives, connecting us with the world and providing a wide range of services. However, with the increasing use of mobile devices, it has become crucial to ensure the security of mobile subscribers and raise awareness about citizen-centric initiatives of the government.

Portal NameSanchar Saathi
Initiating AgencyDepartment of Telecommunications
ObjectiveEmpowering mobile subscribers, enhancing security, and increasing awareness
ModulesCEIR (Central Equipment Identity Register), TAFCOP (Telecom Analytics for Fraud Management)
CEIR ModuleTracing lost/stolen mobile devices, blocking unauthorized usage, unblocking recovered phones
TAFCOP ModuleChecking mobile connections in user’s name, reporting unwanted connections
Keep Yourself AwareUpdates and awareness material on end-user security and telecom

To address these concerns, the Department of Telecommunications has launched the Sanchar Saathi portal, a citizen-centric initiative that aims to empower mobile subscribers, strengthen their security, and increase awareness about government initiatives.

Introduction to Sanchar Saathi Portal

The Sanchar Saathi portal serves as a comprehensive platform where mobile subscribers can access various services and functionalities to safeguard their mobile connections. It enables users to take control of their mobile subscriptions, track lost or stolen mobile devices, block unauthorized usage, and verify the authenticity of devices when purchasing new or second-hand mobile phones. The portal comprises different modules, including the CEIR (Central Equipment Identity Register) and TAFCOP (Telecom Analytics for Fraud Management and Consumer Protection), among others.

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Empowering Mobile Subscribers

The primary goal of the Sanchar Saathi portal is to empower mobile subscribers by providing them with the necessary tools and information to ensure the security and authenticity of their mobile connections. Through this initiative, individuals can actively participate in the management of their mobile subscriptions, reducing the risk of misuse or unauthorized access.

Modules of Sanchar Saathi Portal

CEIR Module

The CEIR module within the Sanchar Saathi portal facilitates the tracing and blocking of lost or stolen mobile devices. It operates in collaboration with all telecom operators, ensuring that once a mobile device is reported lost or stolen, it cannot be used within India. This robust system effectively blocks unauthorized devices from accessing mobile networks, enhancing security for all users.

Tracing Lost/Stolen Mobile Devices

With the CEIR module, mobile subscribers can trace their lost or stolen devices. By reporting the incident on the portal, a traceability process is initiated. This process generates information whenever someone attempts to use the blocked mobile phone, aiding in the recovery and return of the device to its rightful owner.

Blocking Lost/Stolen Mobile Devices

The CEIR module allows mobile subscribers to block their lost or stolen mobile devices. By entering the necessary details, such as the device’s IMEI number, on the portal, the system immediately blocks the device from being used on any mobile network in India. This feature acts as a powerful deterrent against theft and unauthorized usage.

Unblocking Recovered Mobile Phones

In the event that a lost or stolen mobile device is recovered, the CEIR module enables mobile subscribers to unblock their devices on the portal. Once the device is authenticated and verified, it can be unblocked for normal use, ensuring a seamless user experience.


Sanchar Saathi Portal 2023: Empowering Mobile Subscribers with Security and Awareness

The TAFCOP module of the Sanchar Saathi portal provides mobile subscribers with the ability to check the number of mobile connections registered in their name. This feature helps users identify any unauthorized connections and take appropriate action.

Checking Mobile Connections in Your Name

Through the TAFCOP

module, mobile subscribers can verify the mobile connections issued in their name. By accessing this functionality, individuals can ensure that no connections have been issued without their knowledge or consent, enhancing security and preventing fraudulent activities.

Reporting Unwanted Mobile Connections

If mobile subscribers come across any mobile connections that are not required or haven’t been taken by them, the TAFCOP module allows them to report such connections. By reporting these instances on the portal, users can take necessary steps to address the issue and protect their personal information.

Keep Yourself Aware: Updates and Awareness Material

The Sanchar Saathi portal also includes a “Keep Yourself Aware” section, which provides users with the latest updates and awareness material on various aspects related to end-user security, telecom, and information security. This feature ensures that mobile subscribers stay informed about potential risks, best practices, and government initiatives aimed at enhancing security and awareness.

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The Sanchar Saathi portal, introduced by the Department of Telecommunications, serves as a valuable resource for mobile subscribers in India. It empowers users to take control of their mobile connections, protect themselves against theft and unauthorized usage, and stay updated on important security information. Through the CEIR and TAFCOP modules, individuals can trace lost or stolen devices, block unauthorized connections, and verify the authenticity of their mobile subscriptions. By utilizing the services offered by the Sanchar Saathi portal, mobile subscribers can enjoy a secure and hassle-free mobile experience.


1. How can I access the Sanchar Saathi portal? To access the Sanchar Saathi portal, visit the official website of the Department of Telecommunications or search for “Sanchar Saathi portal” on your preferred search engine.

2. Can I trace my lost mobile phone using the CEIR module? Yes, the CEIR module allows mobile subscribers to trace their lost or stolen mobile devices by reporting the incident on the portal. The system generates traceability information whenever someone tries to use the blocked device.

3. What should I do if I find my lost or stolen mobile device? If you find your lost or stolen mobile device, you can unblock it for normal use by accessing the CEIR module on the Sanchar Saathi portal. Follow the provided instructions to authenticate and verify the device.

4. How can I check the number of mobile connections in my name? You can check the number of mobile connections registered in your name by using the TAFCOP module on the Sanchar Saathi portal. This feature helps you ensure that no unauthorized connections have been issued.

5. What should I do if I come across an unwanted mobile connection issued in my name? If you discover an unwanted mobile connection issued in your name, you can report it through the TAFCOP module on the Sanchar Saathi portal. Take the necessary steps to address the issue and protect your personal information.

Naxon Tech
Naxon Tech
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