Almost all smartphone users are aware of the spam call. However, the responsibility of the telecom companies to prevent it is to take appropriate action if it fails to keep it. In recent times unwanted spam calls have become virtually frightening. Not only that, it is also a risk of financial fraud. On this day, the Center has informed that up to Rs 1 lakh will be fined for failing to implement the revised rules related to the Commercial Communication (UCC) and SMS.
Try being strict to prevent spam call
Telecom Regulatory Authority of India (Trai) recently amended the rules of the Telecom Commercial Communications Customer Preference Regulation (TCCPR), 20. The aim is to deal with the increasing methods of abuse of telecom assets and to provide more transparent commercial communication services for customers.
In this context, Tri said, “The first violation of the spam call will be imposed for the first violation of the first violation, Tk 1 lakh for the second violation and Tk 1 lakh for the subsequent violation of Tk 1 lakh.”
The telecom regulatory agency also said that these fines or punishment will be imposed separately for registered and unregistered sender. As well as failing to stop illegal charges or if they do not fulfill their obligation in the template registration, the fine will be increased on the service providers.
Spam calls and messages can be reported
Customers can now complain against spam calls and messages sent by unregistered companies. Their preferences will not be required to be registered first to block or accept commercial communication. A customer can now complain about SPAM/UCC within 7 days of spam power, which was a 3 -day deadline.
