TRAI Channel Selector App will facilitate consumers to view their TV subscriptions and choose the channels of their interest while removing the unwanted ones. In a statement, Telecom Regulatory Authority of India (TRAI) said it was noticed that consumers were facing difficulty to opt for TV channels or packs of their choice on the Web portal or applications of their respective Distributed Platform Operators (DPO).
Therefore, TRAI decided to develop an app which will fetch data from DPOs. The TRAI Channel Selector app is available for both Android and iOS. App has support for most of the DTH operators and Cable Operators. However, TRAI is trying to integrate other service providers also on the platform.
TRAI Channel Selector App
According to the authority, the TRAI Channel Selector App is developed to provide reliable, robust, and transparent systems to television subscribers. Subscribers will be authenticated by OTP on their registered mobile number (RMN). In case there is no registered mobile number of a subscriber with DPO, subscribers will get OTP on their TV screen.
The app will facilitate customers to choose channels/bouquets of their interest among the offerings provided by their respective DTH/Cable Operators and remove unwanted channels. TRAI Channel Selector application will suggest an optimum configuration of bouquets based on channels desired by the subscriber so as to reduce the total monthly bill. It also gives consumers the facility to modify existing subscriptions and check the real-time status of your subscription request.
Hence, the Channel Selector Application shall be a common app to support customers for fetching current subscriptions from their DTH/Cable operator, provide options of a selection of channels/bouquets, optimize their channel selection, and set customer subscription of their choice on their DTH/Cable operator’s platform.