There is also an online method to block Jio sim card. You can block Jio number with just a few clicks.
If you were using Jio SIM card, but are worried about the SIM card due to lost smartphone, then do not panic. There are many ways, with the help of which you can not only block your Jio number, but also get a new duplicate SIM with that number. Let us know what to do to block the lost Jio SIM and how to get a new Jio SIM card.
How to block Jio SIM online?
There is also an online method to block Jio sim card. You can block Jio number with just a few clicks.
through jio account
- If you want to block SIM through Jio account, then first visit www.jio.com.
- Sign-in option will be found in the top right corner of the screen. Click on that.
- Enter your Jio login credentials and login to Jio account.
- Once you are inside the users dashboard, click on My Account.
- Now click on the gear icon.
- Here you will get the option of Suspend and Resume, click on it.
- Click on the arrow button and select the reason for blocking/suspending your Jio number.
- After this your Jio SIM will be blocked in the next 15 minutes.
without jio account
- If you do not have a Jio user account, you can still block your number. For this you have to click on this link.
- Enter your lost Jio number and click on Proceed.
- After this, on the next screen, you have to enter your date of birth or alternate number.
- Jio will then send an OTP (One Time Password) to the alternate number for authentication.
- Now enter the OTP on the next screen and follow the on-screen instructions to block your Jio number.
How to block Jio SIM with customer care number?
If you want, you can also block your Jio SIM through the customer care number. However, to make this call, it is not necessary that one has a Jio number. This is a toll-free number that anyone can access through a single number from any mobile operator and connect to JioCare service. To block Jio SIM card, dial Jio customer care number 1800 889 9999 and follow the on-call instructions. During this, you will have to provide full name, date of birth, father’s name etc. to authenticate and block your identity.
How to block Jio SIM from Jio Store?
If you are not comfortable with getting your Jio SIM blocked online or through the customer care number, then Jio Store can also be an option. For this you have to visit your nearest Jio Store. Ask them to block your existing Jio number. You will need to provide them your Jio number and identity proof to authenticate the process. Once blocked, you can ask the store staff to issue a new Jio SIM card for you with the same number. It may take a few minutes to 24 hours for the new SIM card to become active.
How to get new Jio SIM with same number?
Once you block your lost or stolen Jio SIM card, you can get a new Jio SIM with the same number. For this follow the steps given below:
- Visit your nearest Jio store or Jio retailer and ask them for the duplicate number.
- You will have to provide your identity card, address proof and passport size photo.
- The cost of a duplicate SIM card is Rs 25.
- Insert the new SIM card into your smartphone and go through the initial setup process.
- Once the setup is done, your Jio SIM card will be activated in the next few hours.
How to block Jio sim card from another number?
You can visit Jio Selfcare or call 1800 88 99999 to block your Jio number using a different SIM card. This method works most of the time and you can get a new Jio SIM card by visiting your nearest Jio store.
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